2026 Lawn maintenance

​agreement​

    Dr. Aaron terell!
    ​​
    THANK YOU FOR CHOOSING RELEAF SERVICES!

    OUR TERMS AND CONDITIONS HAVE BEEN UPDATED.

    ​    TERMS & CONDITIONS

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    ​HAVE ANY QUESTIONS? CLICK HERE FOR OUR FREQUENTLY ASKED QUESTIONS.

    WOULD LIKE TO HAVE YOUR YARD AERATED? CLICK     HERE.
    ​
    HAVE A FRIEND THAT NEEDS YARD SERVICE? CLICK HERE TO REFER A FRIEND.​

    HAVE A NEIGHBOR THAT NEEDS YARD SERVICE? CLICK HERE TO REVIEW OUR NEIGHBOR REFERRAL PROGRAM.

    2026 START DATE

    SPRING CLEANUP'S, AERATIONS,     FERTILIZATION AND PRE-EMERGENT WEED CONTROL, OVERSEEDING OR SPOT RESEEDING WILL START IN EARLY MARCH 2026. THE EXPECTED START DATE FOR THIS 2026 YARD SERVICE SEASON WILL BE IN  APRIL 2026.. IF YOU WOULD LIKE TO HAVE YARD SERVICE STARTED EARLIER, OR IF THERE IS A CONCERN THAT YOU NEED TO HAVE ADDRESSED RIGHT AWAY, PLEASE CONTACT ME TO SCHEDULE.
     
    LIMITED CONTACT 
     
    TO ENSURE EFFICIENCY, SAFETY, AND THE HIGHEST QUALITY OF SERVICE, OUR LAWN MAINTENANCE PROFESSIONALS OPERATE WITH LIMITED DIRECT CONTACT DURING THEIR VISITS. THIS ALLOWS THEM TO FOCUS ON:
    • PROVIDING CONSISTENT, THOROUGH LAWN CARE
    • COMPLETING SCHEDULED SERVICES ON TIME
    • MAINTAINING SAFETY AND PROFESSIONALISM WHILE ON YOUR PROPERTY

    HEALTH & SAFETY NOTE:

    IN LIGHT OF ONGOING HEALTH CONSIDERATIONS SUCH AS COVID-19, THE HEALTH AND SAFETY OF MY CLIENTS WILL ALWAYS BE FIRST PRIORITY. I WILL CONTINUE TO SERVE YOU AND YOUR FAMILIES, ENSURING YOUR HOMES REMAIN SAFE, HEALTHY, AND MAINTAINED. IN ACCORDANCE WITH THE CENTER FOR DISEASE CONTROL (CDC) RECOMMENDATIONS, AS WELL AS RECOMMENDATIONS FROM THE NATIONAL ASSOCIATION FOR LANDSCAPE PROFESSIONALS (NALP), WE ARE REQUESTING THAT WE LIMIT OUR IN-PERSON CONTACT AND CONTINUE TO UTILIZE ALTERNATE COMMUNICATIONS.


    NEIGHBORHOOD REFERRAL PROGRAM: LET'S WORK TOGETHER!

    NOTHING IS MORE VALUABLE TO US THAN THE RELATIONSHIPS WE BUILD WITH OUR CLIENTS. WE WOULDN'T BE IN BUSINESS WITHOUT YOUR SUPPORT, AND WE APPRECIATE THE KIND WORDS YOU SHARE REGARDING OUR WORK. NOW, WE WANT TO SHOW OUR GRATITUDE. WHEN A NEW CLIENT REQUESTS OUR SERVICES AND MENTIONS THAT THEY WERE REFERRED BY ONE OF OUR EXISTING CLIENTS, YOU AND THE NEW CLIENT WILL RECEIVE A REWARD.

    CLICK     HERE TO REVIEW OUR NEIGHBOR REFERRAL PROGRAM.
    ​ 

    SCHEDULING

    AS STATED PREVIOUSLY, YARD SERVICE WILL START IN APRIL 2026., AND WILL END ON NOV. 6, 2026, OR AS NEEDED. THE OPTION FOR ONCE A MONTH LAWN MAINTENANCE DURING WINTER 2026 FOR WEKLY/BI-WEEKLY CLIENTS WILL BE AVAILABLE. LANDSCAPING, SPRING CLEANUPS AND SPRING AERATIONS WILL BE STARTING IN MARCH UNTIL MAY 2026. FALL CLEANUPS, AND FALL AERATIONS WILL BE STARTING IN SEPTEMBER 2026 UNTIL DECEMBER 2026. IN AN EFFORT TO BE MORE EFFICIENT WITH SCHEDULING IN 2026, SCHEDULING AND CALENDARS FOR WEEKLY AND BI-WEEKLY SERVICES WILL BE MADE AVAILABLE VIA THE CLIENT PORTAL.  I WILL NOT CALL OR TEXT ANY CLIENT DAYS PRIOR UNLESS THERE IS WEATHER PROHIBITING ME FROM SERVICING YOUR YARD, OR MECHANICAL ISSUES BEYOND MY CONTROL. IF THERE IS A CONCERN THAT YOU NEED TO HAVE ADDRESSED RIGHT AWAY, PLEASE CONTACT ME TO SCHEDULE.

    HOLIDAYS/VACATION IN 2026

    HERE ARE THE  HOLIDAYS/VACATION THAT RELEAF SERVICES WILL OBSERVE, AND MAY NOT WORK UNLESS OTHERWISE SPECIFIED.

    • APRIL 3: GOOD FRIDAY
    • APRIL 5: EASTER SUNDAY
    • MAY 10: MOTHER'S DAY
    • MAY 25 : MEMORIAL DAY
    • JUNE 15: FATHER'S DAY
    • JUNE 19: JUNETEENTH NATIONAL INDEPENDENCE DAY
    • JUNE 28: CAROLINA DAY
    • JULY 4: INDEPENDENCE DAY
    • SEPTEMBER 1: LABOR DAY
    • OCTOBER 13: INDIGENOUS PEOPLE'S DAY
    • NOVEMBER 11: VETERANS DAY
    • NOVEMBER 27: THANKSGIVING
    • NOVEMBER 28: BLACK FRIDAY
    • DECEMBER 24: CHRISTMAS EVE
    • DECEMBER 25: CHRISTMAS
    • DECEMBER 26: DAY AFTER CHRISTMAS
    • DECEMBER 31: NEW YEARS EVE
    • JANUARY 1: NEW YEARS DAY
    • JANUARY 20: MARTIN LUTHER KING JR. DAY

    RELEAF SERVICES CLIENT PORTAL

    THE RELEAF SERVICES CLIENT PORTAL WILL BE THE PREFERRED METHOD OF COMMUNICATION. BY NOW, YOU SHOULD HAVE RECEIVED A SECURED LINK. A PASSWORD IS NO LONGER NECESSARY. THE CLIENT PORTAL WILL HAVE YOUR SCHEDULE, INVOICES, RECEIPTS AND THE ABILITY TO REQUEST ADDITIONAL SERVICES.

    FUEL SURCHARGE:

    ​A FUEL SURCHARGE WILL BE ENFORCED WHEN FUEL IS MORE THAN $4/GALLON. AN ADDITIONAL $2 PER VISIT WILL BE CHARGED WHEN FUEL IS BETWEEN $4 AND $5 PER GALLON. AN ADDITIONAL $4 WILL BE CHARGED PER VISIT WHEN FUEL IS BETWEEN $5 AND $6 PER GALLON.

    PAYMENT TERMS:
    ALL CLIENTS OF RELEAF SERVICES ARE REQUIRED TO HAVE A CREDIT/DEBIT CARD ON FILE UNLESS THERE IS ANOTHER AGREEMENT IN PLACE. FOR LAWN MAINTENANCE, (TOTAL CARE, WEEKLY OR BI-WEEKLY; BASIC OR PREMIUM), INVOICES WILL BE SENT BEFORE YARD SERVICE IS PERFORMED.  AFTER YARD SERVICE IS PERFORMED, THE CARD ON FILE WILL BE CHARGED. THERE IS A CONVENIENCE FEE OF $3.25 CHARGED. THE CLIENT CAN REQUEST TO BE CHARGED MONTHLY INSTEAD OF PER SERVICE. ​
     

    SERVICE COMMITMENT POLICY FOR WEEKLY CLIENTS
    TO ENSURE THE BEST RESULTS FOR YOUR LAWN AND MAINTAIN CONSISTENT, HIGH-QUALITY SERVICE, WE REQUIRE A MINIMUM 3-MONTH COMMITMENT FOR OUR RECURRING LAWN CARE SERVICES:
    • WEEKLY SERVICE: 12 SCHEDULED VISITS

    WHY THIS COMMITMENT IS IMPORTANT:
    REGULAR, CONSISTENT CARE IS ESSENTIAL FOR MAINTAINING A HEALTHY LAWN. SKIPPING OR FREQUENTLY RESCHEDULING SERVICES CAN COMPROMISE TURF HEALTH, PLANT GROWTH, AND THE OVERALL APPEARANCE OF YOUR PROPERTY. THE 3-MONTH MINIMUM ALLOWS US TO:
    • ESTABLISH AND MAINTAIN A CONSISTENT MOWING AND CARE SCHEDULE
    • ENSURE YOUR LAWN, TREES, AND SHRUBS THRIVE UNDER CONSISTENT PROFESSIONAL CARE
    THIS POLICY ALSO HELPS US SCHEDULE EFFICIENTLY AND ALLOCATE RESOURCES EFFECTIVELY SO THAT ALL CLIENTS RECEIVE RELIABLE, TIMELY SERVICE.
    • CANCELLATION POLICY:
      IF THE CLIENT DECIDES TO CANCEL BEFORE THE 3-MONTH COMMITMENT IS FULFILLED, THE REMAINING BALANCE FOR THE AGREED-UPON SERVICES WILL BE DUE. THIS ENSURES FAIRNESS AND ALLOWS US TO PLAN RESOURCES AND SCHEDULES EFFECTIVELY WHILE PROVIDING CONSISTENT, RELIABLE SERVICE FOR ALL CLIENTS.

      THE PURPOSE OF THE BASIC AND PREMIUM PLAN IS TO SAVE THE CLIENTS MONEY. BASED ON THE PLAN YOU SELECT, THE CLIENT IS REQUIRED TO STAY ON THAT PLAN FOR A MINIMUM OF 3 MONTHS. IF THE CLIENT DESIRES TO SWITCH FROM BASIC TO PREMIUM, OR PREMIUM TO BASIC, THEN THAT REQUEST MUST BE SENT VIA EMAIL OR COMMUNICATED VERBALLY AFTER THE INITIAL 3 MONTHS HAS BEEN SATISFIED.
      ​
      GRASS CLIPPINGS BAGGAGE FEE:

      BEGINNING IN 2026, THERE WILL BE A $2.00 CHARGE PER BAG FEE FOR BAGGING GRASS CLIPPINGS. AN ADDITIONAL CHARGE WILL BE APPLIED IF YOU WANT THE BAGS HAULED AWAY FROM YOUR PROPERTY. THIS WILL HELP COVER THE EXTRA TIME, DISPOSAL COSTS, AND FUEL REQUIRED WHEN GRASS GROWS LONG BETWEEN VISITS. 

    PET WASTE POLICY UPDATE FOR 2026
    BEGINNING IN 2026, THERE WILL BE A FEE ($25.00 PER VISIT) IF PET WASTE NEEDS TO BE REMOVED BEFORE MOWING.
    THIS CHARGE HELPS OFFSET THE ADDITIONAL TIME, DISPOSAL, AND SANITATION NEEDED TO MAINTAIN PROFESSIONAL-QUALITY SERVICE.
    YOU CAN AVOID THIS CHARGE BY REMOVING WASTE BEFORE YOUR SCHEDULED SERVICE DAY — OR, IF YOU’D PREFER, WE’RE HAPPY TO INCLUDE PET WASTE CLEANUP AS A REGULAR ADD-ON SERVICE FOR YOUR CONVENIENCE. THANK YOU FOR HELPING US KEEP YOUR LAWN SAFE, CLEAN, AND LOOKING GREAT!

    REMINDER:
    • A 3-MONTH MINIMUM COMMITMENT APPLIES TO ALL WEEKLY SERVICES.​
    Please read carefully below regarding payment options.
    PLEASE SEE BELOW FOR ADDITIONAL SERVICES. ​​
    CONCLUSION
     
    IT will be MY PLEASURE TO PROVIDE YOU WITH lawn maintenance .
     
    I WANT TO THANK YOU FOR CHOOSING RELEAF SERVICES, LLC AND GIVING ME THE OPPORTUNITY TO SERVE YOU.  IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CALL, EMAIL, or access the client portal. I LOOK FORWARD TO SERVING YOU AND HAVING A GREAT SEASON!